SHIPPING
&
RETURNS

OUR SHIPPING POLICY

We want to get you your products as soon as possible. That’s why we make every effort to process your order quickly so you can put your gear to good use sooner.  We do ship within the U.S. territories and internationally

SHIPPING OPTIONS & RATES

We’ve made every effort to get your orders processed and shipped faster. Premium and Express orders should be placed by 12:00 PM CT for quickest delivery. Expedited orders placed after 12:00 PM CT will require an additional business day for processing. This excludes weekends and holidays. All “Delivery by” dates are estimates and not guaranteed. Shipping services and rates are subject to change without prior notice. UPS expedited options may not be available in all areas.

The following shipping options are available to you, but may be limited by product purchased or your local delivery options. Note that we are not currently offering expedited shipping on any of our customized products, and customized products are not currently eligible to be shipped via SurePost to AK, HI, PO Boxes, or APO/FPO addresses.

Please note: We orders weighing 500 lb or greater may be converted from a parcel delivery service to a palletized ‘Less than Truckload’ (LTL) delivery. Customers will be contacted by the LTL carrier to schedule a delivery. During peak shipping seasons, the weight threshold may vary based upon parcel network constraints.

CONTIGUOUS UNITED STATES

 Please allow  1–4 business days for your order to arrive based on your location and products ordered. Look for a shipment tracking number via email when your order has been processed. To check your order status,

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OUR RETURN POLICY

We want to be sure you’re as happy with your Outdoor Drinkware products as we are. If you’re not satisfied with your purchase, we offer free returns for a refund within 30 days of your purchase, provided it has not been customized, is unused and is still in its original packaging, and it meets the remaining eligibility criteria outlined below.  

 

INS AND OUTS OF THE YETI RETURN POLICY

To be eligible for a free return, the following criteria must be met:

  • All returns must be related to  outdoordrinkwares.com order.

  • All merchandise must be non-customized, unused, undamaged and returned in its original packaging.

  • We does not offer returns on YETI products purchased outside of Outdoordrinkwares.com or through our RESCUES program.  

  • All returns must be processed through our Returns portal within 30 days of original purchase. Once approved, a pre-paid shipping label will be provided. 

  • All returns must have a packing slip provided..

Please allow up to 10 business days for your refund to be processed. Times may increase during peak holiday periods. Refunds will be returned to the original form(s) of payment used for the purchase. If you used multiple forms of payment, your refunds will go back to all payment methods used. We do not offer store credit or gift cards in exchange for returned products unless a we provided merchandise credit was applied to the original purchase. We do not accept returns on customized products.

SHIPPING YOUR RETURN

We recommend the following guidelines when shipping your return:

  • Pack your item securely to ensure there is no damage to the returned product during transit.

  • You may use the original product packaging or your own. Please make sure any reference to old tracking numbers is completely removed.

  • Insert any related paperwork inside your box. This can include your RMA # or original order number. Please DO NOT write your order number directly on the product; this may disqualify you from receiving your refund.

  • Securely attach your return label to the package. You will receive your prepaid shipping label once you submit your return.

  • Ship your return based on the shipping label provided. We recommend retaining a copy of your drop-off receipt for your records.

If you choose to use your own shipper, please include original order information or the return RMA number inside the box (do NOT write directly on the product). We recommend selecting a service that allows for package tracking and keeping the tracking number for your records. Any additional return shipping costs are non-refundable.

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